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Export Corrupted PST file in Microsoft 365 Mailbox

Note: Once you have added the PST file, you have to select Microsoft 365 as the target.

The first way is to choose the Microsoft 365 (Multiple Mailboxes) option from the ribbon bar, and the second way is to right-click on the file folder and select the same option (Microsoft 365).

Top bar
  • Pop Up will appear with 2 ways to export Corrupted PST to Office 365
Click on the Add NSF File button

Mode 1: Using the EWS (Modern Authentication):

Step 1: Click On Migrate Using the EWS ( Modern Authentication) option.

Step 2: Here, you can exclude any folders you don’t want to migrate. You can also set how many items should be migrated at the same time. Once done, click Next.

Exclude the folders if there is any requirement

Include/exclude Mailboxes: Go to custom folder selection option and select the mailboxes you want to include or exclude.

Migrate to the Primary/ Archive Mailbox or the Public Folder

Step 3: A default connect wizard will open; In this , you can choose whether you want to migrate to the Primary/ Archive Mailbox or the Public Folder.

Migrate to the Primary/ Archive Mailbox or the Public Folder

Step 4: Select Microsoft 365/Exchange Online as the target. Again, here are two ways to connect: Auto Registration and Manual.

Migrate to the Primary/ Archive Mailbox or the Public Folder

Step 5: When you select the Auto Registration, the software will prompt you to the Microsoft sign-up page. Enter the credentials to connect.

Select Office 365/Exchange Online as the target

Step 6: Accept the permissions requested and move ahead.

Select the Auto Registration

Step 7: If you choose Modern Authentication (Manual), then you have to enter the Tenant ID, Client ID, Client Secret Key and Admin User Email. Click here to learn about these credentials: https://www.shoviv.com/technical-guide/generate-client-id-and-client-secret-key-for-onedrive.html

Accept the permissions requested

Step 8: The software will connect and display the users. You can also add users using a CSV file. Select the users you want and click Add Mailboxes.

Choose Modern Authentication

Connection confirmation click next.

Choose Modern Authentication

Step 9: You will get connection details and the target mailbox type for the migration. Click Next.

Software will connect and show the users

Step 10: Next, map the source mailboxes to the target. Review and check the source mailboxes listed for mapping..

Get connection details and the target mailbox type

After Mapping ,click on next.

Check the source mailboxes listed for the mapping

Step 11: After that, the filter page appears with two options.

Check the source mailboxes listed for the mapping

11.1: Message Class Filter:

This option lets you include or exclude specific message classes.

  • Click the Add button to open the Message Class dialog box.
  • The dialog will display default message classes.
  • Select the required message classes by checking the boxes and click OK.
Message Class Filter
  • 11.2: Message Date Filter: This option allows you to process the message according to the date range.
Message Date Filter

Read more to prevent duplicate items: https://www.shoviv.com/technical-guide/exchange-server-exclude-duplicate-item.html

11.3: For more advanced conversion options, click the Advanced Scan button.

Advance option: https://www.shoviv.com/technical-guide/migation-advance-option.html

1. Use Item Thread Count:

Select the item thread count from the dropdown menu.

2. Apply Filter Using:

You can filter items based on different criteria:

  • Last modification time.
  • Message creation time.
  • Message delivery time.
  • Client submit time.
Advance Filter

3. Folder Mapping: The folder mapping option allows the users to migrate items from one folder to another particular folder.

Folder Mapping
  • Add:- Using this button, one can add the source and the target folder name for mapping.
  • Edit:- With this button, we can edit or change the source folder or target folder name.
  • Remove:- This button is provided to remove the added source folder and the target folder.
  • Export in CSV:- Use this button to export the Folder mapping list into a CSV file for later use.
  • Import from CSV:- With this button, map multiple sources with target mailboxes using a CSV file. Create a CSV file containing the source name in one column and the respective target in another column, then upload it using the Import from CSV option.

4. Email Translation: Users can change the email address according to the destination server's email addresses. i.e. user@sourcedomain.com to user1@destinationdomain.com. The email translation feature is a highlighted feature of this software.

Email Translation
  • Add:- With this button, we can add the source and the target folder name for mapping.
  • Edit:- Using this button, we can edit or change the source folder or target folder name.
  • Remove:- By this button, we can remove the source folder and the target folder.
  • Export in CSV:- With this option, you can export the Folder mapping list into a CSV file to use later.
  • Import from CSV:- With this button, map the source with target mailboxes using a CSV file. Create a CSV file containing the source name in one column and the respective target in another column, then upload it using the Import from CSV option.

Apply on Recipient Too: Enables email translation for recipients as well. By default, translation only applies to the From field.

After following all the required step using "Advance Scan", Click the 'Next' button.

Step 12:Now the process will start and status will be shown. The Status wizard will show Source Folder, Target Folder, Item Count, Filtered Items, Process Item, and Status in this report.

  • You can stop the process using the 'Stop' button, else wait for the process completion.
Map source mailbox
  • Once the process gets completed successfully. click on the 'OK' button.
  • You can save the report using the 'Save Report' button and at last click on the 'Finish' button to finish the process.

Mode 2: Migrate Using Outlook MAPI (Outlook Profile)

Step 1: Firstly, select the Migrate Using Outlook MAPI (Outlook Profile).

Migrate Using Outlook MAPI

Step 2: Check/Uncheck the subfolders as per the need. You can exclude if you don’t want to migrate a folder.

Check/Uncheck the subfolders

Step 3: The first option to connect is with the Outlook Profile (Fetch All Mailboxes from Outlook Profile) Select the Outlook Profile of the Admin Account.

Fetch All Mailboxes from Outlook Profile

Step 4: You can connect by entering your Microsoft 365 account credentials or by using the Outlook Profile. Click Next to continue.

Connect by entering the Office 365 account credentials

Read more for how to fetch target mailbox list: https://www.shoviv.com/technical-guide/fetch-target-mailbox-list.html

Read for How to grant full access permission of mailbox to another user: https://www.shoviv.com/technical-guide/mailbox-access-permission.html

Step 5: The next step is to map the source mailbox to the target mailbox.

Map the source mailbox to the target mailbox

Read more for How to Map target Mailboxes With source: https://www.shoviv.com/technical-guide/source-to-target-mailbox-mapping.html

Step 6: Select and double-tap the target mailbox to map with the source. Click OK.

Map the source mailbox to the target mailbox

Step 7: Map and validate the target. Click on Ok.

Map and validate the target

Step 8: On the next page, apply filters if needed.
Uncheck the ‘Export all Items” option if you are migrating again and want to skip the already migrated items. Click on Next.

Apply the filter

Read more to prevent duplicate items: https://www.shoviv.com/technical-guide/exchange-server-exclude-duplicate-item.html

Advance option:

Step 9: The migration process will start, and you will have a complete migration report of the process. Click on the Finish when the process completes.

Migration process
  • Click on the Finish when the process completes.
Migration process

As process completes save report to the desired location.