Error id 0x800ccc0e in Windows Live mail | Know-How-to-Fix

Error id 0x800ccc0e in Windows Live mail | Know-How-to-Fix

The ID 0x800ccc0e error is one of the most popular Windows Live Mail errors. This error code is also known as XP E FAILED TO CONNECT and Cannot Connect to Server, among other names. The socket issues that trigger the Windows Live Mail Error 0x800CCC0E arise when you attempt to open a website and the server times out or when the email program cannot connect to the server. The error may also occur if the port and website settings are incorrect.

Continue reading to learn about the different ways to fix the Windows live mail error 0x800ccc0e.

Are you experiencing Windows Live Mail Error 0x800ccc0e?

The most common cause of error code 0x800CCC0E is an incorrect SMTP port in the account configuration.

It can also happen if the software is unable to link to a mail server.

We’ll look at some of the causes of this error before moving on to the steps:

  1. An incorrect server configuration
  2. A bad internet connection
  3. As a result of anti-virus software
  4. Microsoft Windows updates may also trigger this issue.
  5. Because of the administrative issues.

How to Resolve Error 0x800ccc0e

When Windows Live Mail is unable to connect to a mail server, Error ID 0x800ccc0e occurs. The machine that retrieves, stores, and sends your email messages is known as your mail server. You must tell Windows Live Mail where your e-mail server is and what special criteria it requires to communicate with it for it to receive and send e-mail. Now we’ll talk about how to fix this issue.

Solution 1- Checking the mail server’s connection

You must first verify that you can communicate with your mail server from your current location. To do so, press the R key while holding down the WINDOWS KEY on your keyboard. The RUN window will appear as a result of this. Select OK after typing CMD in the box. The command prompt would appear as a result of this.

telnet 25

Where a domain is the domain of your mail server and an SMTP mail server is the name of your email provider’s SMTP mail server.

Solution 2 – Configuring Windows Live Mail Server

Right-click your e-mail account on the left side of the Windows Live Mail window and select PROPERTIES. Your email account’s properties window will appear. You need to make sure that your email address and other pertinent details are right under user information on the general tab.

  • Make sure the box labeled INCLUDE THIS ACCOUNT WHEN RECEIVING MAIL OR SYNCHRONIZING is checked, as well.

Then select the server tab. Depending on whether your email server has an HTTP address, this tab will appear differently. If you use Hotmail, for example, you’ll use an HTTP address to connect your email. If that’s the case, double-check that the HTTP address in the SERVER URL box corresponds to your email provider.

If you use SMTP and POP3 servers to link to your email account, you must ensure that the two server settings are right. First, double-check that the INCOMING MAIL (POP3) box contains the right server address. POP3 email servers typically take the following format:

Note– pop3server is the name of your email provider’s POP3 server address, and the domain is the domain name of your provider.

Check that the OUTGOING MAIL (SMTP) box contains the correct information for your provider’s SMTP mail server. These server addresses are typical of the following format:

Solution 3- Reviewing Email Account Credentials

Following that, we will check to see if the email account’s credentials are correct and operational. We can try to log in using our login information. If we forget our password, we can reset it and attempt to log in again.

Solution 4- Removing and re-adding the account

  • Right-click your email address in Windows Live Mail on the system.
  • Select Remove account from the drop-down menu, and then confirm your action by clicking Yes in the confirmation window.
  • Restart the machine after closing the Mail app.
  • After the machine gets restarted, open Windows Live Mail and re-add the email address.
  • Complete the email account setup and verify that the Windows live mail error 0x800ccc0e is no longer present.

In most cases, these steps are adequate to fix a 0x800ccc0e error code in Windows Live Mail. Other email settings specific to your email provider, on the other hand, would need to be double-checked. To avoid the manual step due to the complexity involved in the whole process to fix the 0x800ccc0e error, users can look for some professional tool to simplify the process of fixing Windows Live Mail 0x800ccc0e error.

An alternate approach to fix Windows Live Mail error 0x800ccc0e

Manually resolving the Windows Live Mail 0x800ccc0e error is a difficult task that necessitates technical knowledge and takes time. It is preferable to convert EML to PST file format to get rid of it. Shoviv EML Converter can convert large EML files to PST files without any size restrictions. It supports all versions of MS Outlook versions like 97, 98, 2000, 2002, 2003, 2007, 2010, 2013, 2016, and 2019. You can try out the tool for free, which helps you to convert and save 50 items/folders from EML to PST.


This article will walk you through every option for dealing with the Windows Live Mail Error 0x800CCC0E on your device. It should be clear that you can resolve this problem by making a few simple configuration changes. If using native methods to correct these errors proves difficult, you can always use the Shoviv EML converter.



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