Summary: Managing user profiles in SharePoint is essential for maintaining accurate user information, improving collaboration, and ensuring proper access control. This guide explains how to manage user profiles in SharePoint step by step, including creating, editing, and deleting profiles. It also highlights best practices and introduces a reliable professional tool to simplify SharePoint migration while preserving user data and permissions.
What is a SharePoint User Profile?
A SharePoint user profile acts as a digital identity for each user within an organization. It contains essential details such as name, job title, department, email address, and contact information. These profiles help administrators and users easily identify individuals, understand their roles, and collaborate effectively.
Behind the scenes, SharePoint integrates with Microsoft 365 services like Azure Active Directory (Azure AD) to fetch and synchronize user data. It ensures that all user-related information remains consistent across platforms. The User Profile Service Application (UPA) stores this data centrally, allowing administrators to manage profiles efficiently.
User profiles are not just limited to basic details—they can also include custom properties, social tags, and activity data, making them highly valuable for enterprise collaboration and search functionality.
Why Manage SharePoint Users Profile?
Managing user profiles in SharePoint is more than just maintaining records. It directly impacts productivity. Security and user experience. Below are the key reasons why SharePoint user profile management is important:
- Improved Collaboration – Accurate user profiles help employees find the right people based on skills, roles, or departments, making teamwork more efficient.
- Better Search Experience – SharePoint’s search functionality relies heavily on user profile data. Updated profiles ensure more relevant search results.
- Access Control and Security – Administrators can assign appropriate permissions based on user roles, ensuring sensitive data is accessed only by authorized individuals.
- Compliance Requirements – Maintaining updated user information helps organizations meet compliance and auditing standards.
- Reduced Administrative Effort – A centralized system for user information reduces manual effort and simplifies management tasks.
How a SharePoint Admin Manage User Profiles?
To manage user profiles, you need administrative privileges (Global Admin or SharePoint Admin). Follow these steps:
- Go to the Microsoft 365 Admin Center.
- Navigate to Admin Centre and select SharePoint.
- In the left panel, choose User Profiles or More Features.
- Click on Manage User Profiles under the People section.
From here, you can view, edit, or create user profiles.
1. Add More Properties to a User Profile (Manage User Properties)
SharePoint allows you to customize user profiles by adding new properties.
Steps:
- Go to Manage User Properties.

- Click on New Properties.
- Enter details like name, display name, data type, and description.
- Configure privacy and display settings.
- Save the Changes.
Custom properties help organizations store additional information, such as skills, certifications, or project roles.
2. Edit a User Profile in SharePoint
Editing profiles ensures that user information stays up to date.
Steps:
- Open Manage User Profiles.
- Search for the user.
- Select the profile.
- Update required details.
- Save changes.
3. Create a User Profile in SharePoint
User profiles are typically created automatically through synchronization with Azure AD. However, you can ensure proper creation by:
Steps:
- Go to Manage User Profiles.
- Search for the user.
- If not found, ensure the user exists in Azure AD.
- Run synchronization.
- Edit and complete profile details.
4. Delete a User Profile in SharePoint
Deleting unused profiles helps maintain a clean environment.
Steps:
- Navigate to Manage User Profiles.
- Search for the user.
- Open the profile.
- Click Delete and confirm.
Note: This action is permanent and should be performed carefully.
Best Practices for SharePoint User Administration
- User Profile Synchronization – Ensure synchronization between SharePoint and Azure AD to maintain consistency across platforms.
- Permission Management – Assign appropriate permissions to users and groups to control access effectively.
- Audience Targeting – Use audience settings to deliver personalized content to specific groups.
- Reporting & Analytics – Monitor user activity and usage trends through built-in SharePoint reports to identify improvements.
- Training & Feedback – Provide regular training to users and collect feedback to improve overall adoption and usability.
Expert Solution for SharePoint Migration & User Profile Management
Managing SharePoint environments often involves migrating data, user profiles, and permissions between different versions or tenants. Manual methods can be complex and time-consuming, especially when dealing with large datasets. The Shoviv SharePoint Migration Tool is a reliable solution designed to simplify this process.
Key Features:
- Supports migration between SharePoint Online and On-Premises environments.
- Allows migration to OneDrive and Google Drive.
- Job-based processing for running multiple migrations simultaneously.
- Preserves user profiles, permissions, and data integrity.
- Supports migration of sites, site collections, document libraries, and more.
- No file size limitations in the licensed version.
This tool ensures a smooth and efficient migration process without data loss or disruption.
Final Thought
Managing user profiles in SharePoint is essential for maintaining an organized, secure, and efficient digital workplace. This guide covered what SharePoint user profiles are, why they are important, and how to manage them effectively using the admin center.
While manual methods work well for basic management tasks, they can become challenging during large-scale migrations. In such cases, using an expert solution like the Shoviv SharePoint Migration Tool is a smarter and more efficient choice.
Frequently Asked Questions:-
No, you need SharePoint Admin or Global Admin permissions to manage user profiles.
It usually happens due to synchronization issues with Azure Active Directory. Running a sync can resolve it.
Yes, administrators can add and manage custom properties using the User Profile Service.
No, once deleted, a user profile cannot be recovered unless restored from backup.
You can use a professional tool like the Shoviv SharePoint Migration Tool to migrate data along with permissions and profiles.
Yes, it updates profiles through synchronization with Azure Active Directory, but manual updates may still be required in some cases.



